Casting a Winning (Fishing) Line

Offer a compelling reason for someone to grant your request and watch defeat transform into success. I experienced this first-hand at Walmart when I went in to buy the Berkley fishing line I use for my beading hobby. The only package on the shelf did not look new. It was half-taped together and the end piece was not fastened correctly, leading me to wonder if the product had been returned to the shelf missing a small amount of fishing line.

I didn’t want to pay full price for a package with missing product. I brought the box to the attention of the department manager at the cashier stand and after expressing my concern, asked if the store had a new box. Unfortunately, they did not. The manager also didn’t feel it was proper to sell the product in its mangled condition. He set it aside and I knew it was destined for the trash heap. I asked if he would discount the product rather than throw it away, as most of the product was usable.

I’m not sure how he came up with $10.96, a $4.00 savings – and more than I might have asked for had I been given the opportunity – so I agreed the price was fair. He made the sale and I got a good deal. If he had thrown it away, we all would have ended up with nothing. Instead, we both got what we wanted. This small victory brightened my day.

Author/speaker Janet F. Williams is a high-end sales professional, sales trainer and coach for personal and professional development. She speaks on topics contained in her award-winning book “You Don’t Ask, You Don’t Get” to businesses, networking groups, non-profits, book clubs and more. For more information or to buy the book, please visit: and

2 Responses to “Casting a Winning (Fishing) Line”

  1. Janet
    September 14th, 2010 at 10:15 pm

    If you had let the manager throw it out, you could have gone dumpster diving and gotten it for free!

  2. Anita
    September 15th, 2010 at 12:18 pm

    I’ve noticed that about Walmart. One time I bought one of those scales that tracks your weight and someone else’s weight was already in it. So back it went, once again.

Leave a Reply

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>